Thank you for your interest in joining our team. Scottish Book Trust is committed to promoting Equality, Diversity and Inclusion and welcomes applications from all sectors of the community. For further information, please see the attachments below.

If you have any queries, please contact, or call Laura on 0131 524 0160

Thank you for your interest in Scottish Book Trust. There are currently no vacancies.


 The following positions are currently closed for applications:

Database Co-ordinator

Salary: Grade 3 (£21,000-£24,999 – Full time)

Reporting to: Website Manager


Job Summary

The Database Co-ordinator supports the Website Manager in the development and integration of a fundraising CRM. The CRM effectively manages contacts across the organisation. The post-holder influences the direction and implementation of the CRM system, as well as cleansing and updating the data currently held, ensuring it is both fit for purpose and complies with data protection guidelines. The CRM will integrate with the projects database (Drupal) which administers some of SBT’s key programming.

This is a key role within the Marketing and Communications team which works with other programme teams across the charity. The post-holder provides support to the Website Manager on website project management and input into general Marketing and Communication team activities.

The role also supports the Director of Finance & Operations by working closely with the Office/HR Administrator to provide effective IT systems for SBT staff.

The role requires a proactive approach to problem-solving, enthusiasm for data systems and management and significant experience of managing a non-profit database. Experience of data analysis and reporting is essential as well as confidence and ability to work in a role that supports and encourages staff across the charity.

Key responsibilities

Database Management and Administration

  • Administration and maintenance of the SBT database(s), including regular data cleansing and working with programme delivery teams to ensure accuracy and integrity of data
  • Input into the strategic development of the project and contacts databases, including the structure and set up of a new CRM and fundraising system
  • Work closely with SBT teams to manage and import contacts 
  • Work with Website Manager and SBT staff to plan any database developments
  • Advising on and implementing project database development, including scoping and liaison with the external database developer
  • Lead on data protection requirements 
  • Develop data usage policies and guidelines and manage user access requirements

Database Support

  • Provide day-to-day support for staff, troubleshooting database user issues and problems, referring more complex items to the external support provider as appropriate
  • Work closely with SBT staff to run and manage reports 
  • Run database support group to enable effective and efficient use of the system across the organisation
  • Develop and provide staff training on use of the database systems
  • Create and maintain documentation of database user guides for staff

Website Support

  • Day-to-day support for Website Manager on development projects
  • Monitoring and updating of website and database budgets

IT Admin Support

  • Perform a co-ordinating role in collating recurrent or more serious IT performance issues and problems, liaising with the external IT support provider to monitor and resolve these where appropriate
  • Support the Director of Finance & Operations by maintaining inventories of PC equipment and software licensing, and stocks of accessories, monitoring levels and identifying any issues as appropriate
  • Work closely with the Office/HR Administrator to ensure new starts are set up timeously and with appropriate permissions; ordering IT equipment as required in consultation with Director of Finance & Operations 
  • Record and track IT equipment expenditure for budget monitoring, linking spend to inventory items
  • Support the Director of Finance & Operations by attending the annual performance monitoring and strategy planning meeting with the external IT support provider

Knowledge, Skills & Experience


  • Significant experience of managing and working with a fundraising CRM (e.g. Raiser’s Edge, Salesforce, eTapestry) including maintenance and data manipulation.
  • Significant knowledge and experience of IT systems (specifically MS Windows based)
  • Friendly and efficient customer services approach to training and supporting staff in the use of the IT systems and database
  • Project management skills for planning, prioritising and monitoring database developments and the resolution of database and IT issues
  • Ability to work across teams, manage competing priorities and staff expectations effectively
  • Experience of creating status reports for management, identifying risks and issues
  • Experience of managing relationships with external providers including monitoring and pushing through issue resolution


  • A good understanding of UK data protection regulation
  • An awareness of Institute of Fundraising Code of Fundraising Practice
  • An interest in marketing and communications
  • Knowledge of Drupal 
  • Enthusiasm for and understanding of the aims and work of Scottish Book Trust and the wider arts/educational charity sector

Deadline for Applications

Thursday 22 September, 9am

Interviews will be held on Thursday 13 October 

How to apply

To apply for this post please complete a Scottish Book Trust Application Form along with the Equal Opportunities form and email them to

For further information, please contact, or call 0131 524 0160


Freelance Administrator

Adult Learner Programme

Hours can be worked flexibly between 9-5 Monday – Friday in consultation with the Adult Learner Manager. A total of 240 hours is envisaged to complete the task which must be completed by mid-March 2017. The rate of pay is £9 per hour.

Job Summary

Scottish Book Trust’s Adult Learner Programme creates and delivers bespoke literacy support resources to learners and tutors working in the adult literacy network across Scotland. Specific programmes include Skint! and Walk the Walk.

Reporting to the Adult Learner Programme Manager, the Freelance Administrator plays a key role in ensuring the successful delivery of the programme by updating its database and related spreadsheets with details of contacts from across the adult learning networks.

Key Responsibilities

  1. Checking the data for accuracy and updating as required.
  2. Identifying and inputting data to fill gaps in contacts for each local authority area.
  3. Seeking relevant permissions data retention
  4. Recording responses and highlighting specific types for later filtering 
  5. Following up responses as required to ensure completeness and accuracy of information retained

Skills & Experience

  • Experience of office administration 
  • Excellent communication skills with a good telephone manner
  • First-rate IT skills including confidence in the use of Microsoft Office 
  • Data management experience using Excel spreadsheets 
  • Familiarity with databases, information management systems
  • Excellent attention to detail 
  • Excellent organisational and time management skills
  • Ability to work as part of a team and to self-motivate

Deadline for Applications

Monday 3 October, 9am

How to apply

To apply for this post please complete a Scottish Book Trust Application Form along with the Equal Opportunities form and email them to

For further information, please contact, or call 0131 524 0160